This Cancellation Policy applies to all subscriptions, plans, and services purchased from DueDoor (duedoor.com).
1. Cancellation Window
You may cancel your plan or service and receive a full refund of the amount paid if you submit your cancellation request within 15 (fifteen) days of the original payment date.
- The 15-day cancellation window applies from the original date of purchase.
- Cancellations requested after the 15-day window will stop future billing, but no refund will be issued for the current billing period.
2. How to Cancel
You can cancel in two ways:
- From inside your DueDoor account: Settings → Billing → Cancel Plan.
- By emailing support@duedoor.com from your registered email with the subject “Cancellation Request”.
3. After Cancellation
- Within the 15-day window: the plan is cancelled immediately and a full refund is issued under our Refund Policy.
- After the 15-day window: your plan remains active until the end of the current billing cycle and no further charges will be made.
4. Contact
For any questions about cancellation, write to support@duedoor.com.