DueDoor Pricing: How Plans Work

How DueDoor pricing works

The principle DueDoor pricing is built on is simple: you should know every line of your bill before you sign, and you should never pay for a channel you do not use. That is why we do not print one price for everyone. A plan covers the software and the team seats. Anything that depends on usage, such as Meta’s WhatsApp message charges or AI calling usage, is billed on top through a prepaid wallet you control.

The path is short: a free 30-minute demo on your own leads and channels, a written quote after the demo, then a done-with-you setup where DueDoor connects your WhatsApp number, lead sources and calendar, and writes the first AI knowledge base and call script with you.

The three plans

Each plan includes everything in the one before it.

For the WhatsApp side in detail, see WhatsApp Business API and WhatsApp CRM.

What is billed separately

Three things sit outside the plan price, and each is shown as its own line on your quote.

1. Meta’s WhatsApp message charges

Meta charges per delivered message, by message category (marketing, utility, authentication and, from 1 October 2026, service) and by the recipient’s country code. They are billed on top of your plan at Meta’s published rates, as their own line. Meta has also announced that from 1 October 2026 service replies are charged after a free tier of 1,000 service messages per business phone number per month, and utility templates sent inside the 24-hour customer service window become chargeable. The current India rates and worked monthly examples are in our WhatsApp Business API pricing guide for India.

2. AI calling

The AI voice agent is priced on its own: a one-time setup plus a charge per AI calling agent. Call usage is billed from the wallet. If you want to dial from your own SIM and local mobile number, the optional DueDoor calling device is scoped on the demo.

3. The prepaid wallet

Meta’s WhatsApp charges and calling usage are drawn from a prepaid wallet in your workspace. You top it up when you choose, and because it is prepaid, usage is paid for in advance rather than arriving as a surprise invoice.

What drives your quote

• Channels. WhatsApp only, or WhatsApp plus email outreach, LinkedIn, social posting and Instagram. Each channel you switch on changes the plan that fits.
• Lead volume. How many leads arrive each month, from which sources (Meta and Google lead forms, website, portals, imports), and how many conversations the WhatsApp AI agent will handle.
• Team size. Up to 5 members on Pro, up to 10 on Business, unlimited on Enterprise, with roles and access control either way.
• AI calling agents. Whether you want AI calls at all, how many agents, and how many calls should run at the same time in a campaign.
• Workspaces. One brand, or several brands, branches or client accounts that need separate workspaces.

Billing cycles and refunds

You can pay monthly, quarterly or annually. Quarterly and annual billing cost less than monthly for the same plan, and your written quote shows all three so the saving is visible. If you pay and decide DueDoor is not right for you, request a full refund within 15 days of payment; the terms are on the refund policy page.

What to have ready for the demo

The demo is 30 minutes. Bring these and you will leave with an accurate quote instead of a range.

1. Your WhatsApp number. The number you want to use, and whether it is currently on the WhatsApp Business app, the consumer app, or another provider’s API. Our guide on moving a number to the Business API explains the options.
2. Monthly lead volume by source. A rough count from each source: Meta lead forms, Google Ads, website forms, portals, walk-ins.
3. Your messaging plan. How often you broadcast, to roughly how many opted-in contacts, and which reminders or updates you send. This lets us estimate Meta’s charges for you.
4. Your qualifying questions. The 4 to 6 questions your best salesperson asks, plus what makes a lead worth a call back.
5. Content for the AI. Brochures, FAQs, price lists or PDFs the AI agent should answer from.
6. Team and roles. Who handles leads, who manages them, and who should see what.
7. Calling needs. Whether you want AI calls on new leads, on old lists, or both, and whether you need a local mobile number.
8. Admin access. Someone who can log in to your Meta business portfolio, so WhatsApp setup can start right after you sign.