DueDoor support
Already running DueDoor, or setting it up? Message us on WhatsApp for the fastest reply, or email support@duedoor.com. Everything you need to reach the team, and every policy, is on this page.
Every way to reach the team
Pick the channel you already use. WhatsApp is the quickest; email is best when you need to attach details.
WhatsApp support
Fastest response. Message the team on WhatsApp and the reply comes back in the same chat.
+91 84390 31324Chat on WhatsAppWrite to support for account, billing, refund and cancellation questions. Send it from the email registered on your account.
support@duedoor.comEmail supportLinkedIn and X
Product updates, and DMs if that is where you already are.
linkedin.com/company/duedoor · @duedoorOpen LinkedIn @duedoor on X
Real people on the other end
When something needs a hand, you reach a person who knows your setup. Message us on WhatsApp or write to support@duedoor.com.
Refunds and cancellations
The short version of our policies. The full text is one click away.
Request a refund
- Email support@duedoor.com from the email address registered with your DueDoor account.
- Use the subject line Refund Request and add your order or payment reference.
- A full refund applies when you ask within 15 days of the payment date. Approved refunds go back to the original payment method within 5-10 business days.
Cancel your plan
- Inside your DueDoor account: Settings → Billing → Cancel Plan.
- Or email support@duedoor.com from your registered email with the subject Cancellation Request.
- Within 15 days of payment the plan is cancelled and refunded in full; after that, billing stops at the end of the current cycle.
Help us help you faster
Put these in your first message and the reply can go straight to the fix.
- The email on your accountSo we can find you straight away.
- The WhatsApp number your account usesIf the question is about messages or templates.
- What you were doingA line or two, plus a screenshot if something looks wrong.
- Your payment referenceFor anything about billing, refunds or cancellations.
Terms, privacy and your data
Support questions
Quick answers, straight from our policies and contact details.
What is the fastest way to reach DueDoor support?
WhatsApp on +91 84390 31324. It is the fastest way to reach the team; email support@duedoor.com works too.
When can I call?
Phone +91 84390 31324, Monday to Saturday, 9 AM to 7 PM IST.
How do I cancel my plan?
From your account: Settings → Billing → Cancel Plan. Or email support@duedoor.com from your registered email with the subject “Cancellation Request”. Details are in the Cancellation Policy.
How do I ask for a refund?
Email support@duedoor.com from your registered email with the subject “Refund Request” and your order or payment reference, within 15 days of the payment. See the Refund Policy.
Where do I sign in?
Your DueDoor dashboard is at dashboard.duedoor.com.
Still stuck? Message us.
Tell us what is going on and the team replies in the same place.
