Operations and workflow

Run daily operations without the chasing.

Tasks, approvals, checklists and SOPs in one place, on the phone your team already carries. Everyone knows what to do next, and you can see what got done.

What it covers

The daily work, tracked where the team works

The jobs that run on WhatsApp groups, paper registers and memory, moved into one system with an owner, a time and proof.

Tasks

Tasks with an owner, a due date and a priority, recurring tasks for daily and weekly work, and an overdue list nobody can miss.

Approvals

Requests for purchases, payments, discounts or refunds, routed to the right approver by type and amount, with every decision on record.

Checklists

Opening, closing, cleaning, safety and handover checklists on the phone, with photos and the time each step was done.

SOPs

Your standard operating procedures in one library, with versions, linked to the checklists that follow them and read and acknowledged by staff.

Issues and tickets

Problems raised from the floor with a photo, assigned to the team that fixes them and closed with proof.

Reminders and escalations

Reminders before work is due and an escalation to the manager when it slips, in the app, by email or on WhatsApp.

Audits and inspections

Scored inspections across branches or sites, with failed points turned into tasks for the right people.

Reports

Done, late and missed work by person, team, branch and site.

Checklists and SOPs

From the SOP to the signed-off checklist

Most SOPs live in a folder nobody opens. Here the SOP becomes the checklist the team fills in every day, and the checklist shows whether the SOP is followed.

Step by step

Each step can ask for a tick, a number, a photo or a signature.

Due at the right time

Checklists open on schedule for each shift, branch or site.

Failed step, new task

A failed step can raise an issue for the right team straight away.

Approvals by rule

Who approves depends on the type and the amount, with more than one level where you need it.

Everything on record

Who did what and when, kept for audits, reviews and disputes.

HR stays in HRMS

Leave, attendance fixes, expenses and loans go through the approvals in DueDoor HRMS.

People records, attendance, leave and payroll belong in DueDoor HRMS. Operations software can use the same staff list, so work goes to the right people on the right shift.

How we build it

How we build your workflow system

We turn the way your best branch already works into a system every branch follows.

DueDoor designs, builds, hosts and runs it. One team you can call, from the first sketch to the next new module.

  1. 01

    List the recurring work

    Every daily, weekly and monthly job, every approval and every register your team keeps today.

  2. 02

    Turn SOPs into checklists

    We rewrite your SOP documents as short steps with the proof each one needs.

  3. 03

    Set approval rules

    Who approves what, up to which amount, and what happens when they do not respond.

  4. 04

    Build it for the phone

    Screens your floor staff can use with one hand, plus the manager view and reports.

  5. 05

    Pilot one branch or site

    One location runs it for real first, and we fix what slows the team down.

  6. 06

    Roll out and review

    Every branch goes live, hosted and backed up every night, and we keep refining it with you.

Integrations

Connected to the tools you already use

These connect through the integrations DueDoor already runs. Anything else with an API can be connected too. See all integrations.

FAQ

Questions we get asked

What kind of work can this software run?

Recurring tasks, one-off jobs, approvals for purchases, payments, discounts and refunds, opening and closing checklists, safety rounds, inspections, issue tickets and SOPs. If your team does it on a schedule or needs someone to sign off, it can be tracked here.

Is there something ready to use, or is it all custom?

The DueDoor dashboard has a Tasks and ops module for tasks, approvals and checklists. We build the approval rules, checklists, SOPs and inspections your business needs around it, or as a system of its own.

Can approvals have more than one level?

Yes, in the system we build for you. A request can go to one approver or through several in turn, chosen by type and amount, with a reminder and an escalation when someone does not respond.

Does the team need to install an app?

No. It opens in the phone browser and can be added to the home screen. If you want an app in the App Store and Google Play, we build that too.

Can checklists include photos and location?

Yes. A step can ask for a photo from the camera, and a checklist can record the time and, with the user's permission, the phone's location when it is submitted.

Where does HR fit?

People records, attendance, leave and payroll belong in DueDoor HRMS, which has its own approvals for leave, attendance fixes, expenses and loans. Operations software can use the same staff list.

How do we start?

Book a call or message us on WhatsApp. Send us one SOP or checklist you use today, and we will show you how it would run on the phone.

Talk to us about your operations

Send us one SOP, checklist or approval you run today. We will show you how it would work on your team's phones. You can also write to support@duedoor.com.

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