You have full control over your personal data on DueDoor. Use any of the methods below to request permanent deletion of your account and associated data. Requests are processed within 30 days.
Send a deletion request from the email address linked to your DueDoor account.
privacy@duedoor.comFollow these steps to permanently remove your data from DueDoor's systems.
Use any of the three channels above (email, WhatsApp, or the online form). For verification, the request must come from the email or phone number associated with your DueDoor account.
We may reply asking you to confirm a one-time code sent to your registered email or phone, to ensure no one else can request deletion on your behalf.
Within 3 business days you will receive an acknowledgement with a deletion ticket ID you can use to track your request.
Your data is purged from primary databases within 30 days. Encrypted backups are rotated within 90 days, after which the deletion is irreversible.
Submitting a deletion request removes the following data permanently:
Some data is retained only where legally required, in anonymised or aggregated form:
Invoices and payment records are retained for up to 7 years to comply with Indian tax law (Income Tax Act, GST). These records contain billing details only — no behavioural or personal data.
Anonymised security logs (IP hashes, abuse markers) may be retained to prevent fraud and protect other users.
Statistics that cannot be linked back to you (e.g. "x% of users in Industry Y") may remain in our analytics warehouse.
Fill in your details and we'll process your request within 30 days. You will receive an acknowledgement at the email below.