The right moment
The request goes out when the job is done: after the appointment, the delivery, the handover or the service visit, while the experience is fresh.
How we grow you
More Google reviews, every one answered.
Your customers are asked on WhatsApp right after their visit or job, when the experience is fresh, with a direct link to your Google review form. Every review that comes in, good or bad, gets a thoughtful reply from your business.
Your Dental Clinic Business account
Your Beauty Salon Business account
Your Car Care Business account
What it covers
What reviews management covers
Reviews help people choose you, and Google counts them toward how prominent your business is. The work is asking at the right moment and replying every time.
A request on WhatsApp
A short, polite message from an approved WhatsApp template, with your direct Google review link, so the review form opens in one tap.
One reminder, then stop
If there is no response, one gentle reminder a few days later, and then nothing more. Nobody is chased.
Every review answered
A reply to every review in your voice: thanks that mention what the customer said, and calm, useful answers to complaints.
Problems heard early
If a customer replies on WhatsApp with a problem, it lands in your team inbox and the owner is told, so it can be put right quickly.
Policy-safe, always
We ask every customer, never only the happy ones, and never offer anything in return. Reviews that break Google's rules are reported through Google.
How the flow runs
Set once, then it runs after every job
Review requests run as an automation in DueDoor, started by something that already happens in your business: a visit marked done or a deal moved to Won.
- Triggers come from your pipeline or bookings, so nobody has to remember to ask.
- Sending waits for business hours, so no one gets a message late at night.
- Replies come back into the shared inbox like any other WhatsApp chat.
- WhatsApp messages go only to customers who have agreed to hear from you, using templates approved by Meta.
How we run it
How we set up reviews management
- 01
Your review link
We take the review link from your Google Business Profile and check it opens the review form on a phone.
- 02
Template approval
We write the WhatsApp request and reminder and submit them for Meta approval.
- 03
Pick the trigger
A visit marked done, a job closed, a delivery confirmed or a deal moved to Won, whatever fits your business.
- 04
Go live
The flow starts sending after each job, with the timing and quiet hours we agreed.
- 05
Reply to reviews
We draft and post replies in your voice, and send sensitive ones to you before they go out.
- 06
Monthly note
New reviews, themes customers mention, complaints raised and what was done about them.
Who it is for
Who Google reviews management is for
Businesses where people read reviews before they book: clinics, salons, restaurants, garages, hotels and home services.
Dental clinicsBeauty salonsRestaurantsAuto repair shopsHotels and resortsPhysiotherapy centresCar dealershipsCleaning servicesPackers and moversPest control services
See every industry we work with on the industries page.
Connected to the tools you use
Your Business Profile and WhatsApp, with triggers from your calendar, your store orders or the CRM you already use. See all integrations.
- Business Profile
- Google Calendar
- Shopify
- HubSpot
- Zoho CRM
FAQ
Questions about Google reviews management
Is it allowed to ask for Google reviews on WhatsApp?
Yes, asking customers for a review is allowed. Google's policies do not allow offering anything in return or asking only the customers you expect to be happy. On WhatsApp, business messages need the customer's opt-in and a Meta-approved template.
Do you only ask happy customers?
No. We ask every customer at the right moment in their journey. Asking only the people you expect to leave five stars is against Google's rules. If someone replies with a problem, your team hears about it straight away.
Can you remove bad reviews?
No one can remove a genuine review. Reviews that break Google's policies, such as spam, fake reviews or abuse, can be reported, and Google decides. A calm, helpful reply to a fair complaint often does more for your reputation than the review itself.
Do you write reviews for us?
Never. Fake reviews break Google's policies and can get a profile restricted. Every review comes from a real customer.
Who replies to the reviews?
We draft and post replies in your voice. Replies to complaints or sensitive cases go to you for a check before they are posted.
When is the review request sent?
Shortly after the job is done, inside business hours, with one reminder a few days later if there is no response. The timing is set with you for your kind of business.
Does it work for several branches?
Yes. Each branch has its own Business Profile and its own review link, and the request goes out with the link for the branch the customer visited.
Start collecting reviews the right way
Book a call or message us on WhatsApp. We will look at where you are today and tell you plainly what we would do. You can also write to support@duedoor.com.