Restaurant and hotel software

Restaurant and hotel software, from booking to bill.

Tables, rooms, orders, guests and billing in one system that DueDoor builds around your restaurant, café or hotel. It is a custom build on the DueDoor platform, so it follows your floor, your menu and your rooms rather than an off-the-shelf product with a fixed feature list.

Custom build

Built around your place, not bought off a shelf

A 40-cover restaurant, a cloud kitchen and a 20-room resort share little beyond guests and bills. We build yours to order on the DueDoor platform, with your floor plan, your menu and your room types.

Shaped to you

What we build to your design

  • Your floor plan, sections and table numbers
  • Menu, modifiers, combos and kitchen stations
  • Room types, rate plans and seasonal rates
  • Taxes and service charges shown the way your bills show them
  • One outlet or many, with one shared guest list
The DueDoor platform

What every build starts with

  • Sign-in for your staff, with roles that decide who sees and changes what
  • Hosting on cloud servers we set up and look after, with your data encrypted and backed up every night
  • WhatsApp messages from your own number through the official WhatsApp Business API, plus email
  • Payment links through Razorpay, so customers pay by UPI, card or net banking
  • Reports with CSV downloads, and an admin panel for your settings
  • Works in any browser, with iOS and Android apps in your company name if you need them

Not a boxed product. There is no fixed feature list and no plan tier to fit into. You tell us how your business runs, we build that, and we keep changing it as you grow.

What we can build in

What your restaurant and hotel management software can include

Pick the modules you need. Tables, rooms, kitchen and front desk work on the same guest and the same bill.

Table reservations

Bookings by phone, WhatsApp or your website, with table plans and a waitlist for busy nights.

Orders and KOTs

Orders taken at the table on a phone or tablet, sent to the right kitchen station as a KOT.

Room bookings

Rooms by type and rate plan, a calendar of arrivals and departures, and direct bookings from your website.

Front desk

Check-in with guest details and ID copies, room changes, extra charges and check-out.

Billing

Split bills, discounts, restaurant charges posted to rooms, and payment by cash, card or UPI.

Housekeeping

Room status from dirty to clean to inspected, on a phone the housekeeping team carries.

Guest profiles

Visits, preferences and special dates, so returning guests are known, with offers sent on WhatsApp.

Stock and recipes

Ingredients used per dish, stock in the store and reorder alerts.

How it runs

One guest, from booking to bill

The path a guest takes in a typical build. We change the steps to match your service.

  1. 01

    Book

    A table or room is booked by phone, WhatsApp or the website.

  2. 02

    Arrive

    The guest is seated or checked in, with details saved.

  3. 03

    Order

    Orders go to the kitchen as KOTs, or onto the room bill.

  4. 04

    Serve

    The kitchen and housekeeping update status as they work.

  5. 05

    Pay

    One bill, split if needed, paid by cash, card or UPI.

  6. 06

    Return

    A thank-you and a review request go out on WhatsApp.

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How we build it

How we build it with you

One team designs, builds, hosts and runs it. You talk to the same people from the first call to the day you add your next outlet.

  1. 01

    Walk through your day

    We sit with your manager, front desk and kitchen and map how work moves today, through the registers, spreadsheets and WhatsApp groups it lives in now.

  2. 02

    Agree the screens

    You see the main screens as drawings before any code is written, and we change them until they match how you work.

  3. 03

    Build on the platform

    We build your modules on the DueDoor platform, so sign-in, roles, hosting, backups, WhatsApp and payments are there from day one.

  4. 04

    Bring your data in

    We move your current records in from Excel, CSV or the software you use today, and check the totals with you.

  5. 05

    Train and go live

    Your team learns on its own data. If it is safer, we go live with one outlet first and add the rest after.

  6. 06

    Run it with you

    We host it, watch it and keep changing it as you grow: a new field, a new report, a new outlet.

FAQ

Questions about custom restaurant and hotel management software

Is this a ready-made restaurant POS or hotel system?

No. It is a custom build on the DueDoor platform. We build the parts you need, a floor and KOT flow, room bookings, or both together, in the way your place runs.

Can it run a restaurant and rooms together?

Yes. Restaurant orders can be posted to a guest's room and settled on one bill at check-out.

Can guests book on WhatsApp?

Yes. Guests can ask for a table or a room on your official WhatsApp number, and the booking lands on the same table plan or room calendar.

Does it print KOTs and bills?

Yes. KOTs can print at each kitchen station and bills at the counter, or show on screens in the kitchen if you prefer.

Can we run more than one outlet?

Yes. Each outlet keeps its own menu, tables or rooms, and the owner sees sales across all of them.

Do guests get a review request?

If you want it. After the bill or the check-out, a WhatsApp message can thank the guest and link to your Google review page.

How long does a build take, and what does it cost?

It depends on the modules you pick, how many outlets you run and the data we bring in. After a call we send a written scope and quote, so you know both before any work starts.

Tell us how your business runs

Book a call or message us on WhatsApp. We will listen to how you work today and tell you what we would build, how long it takes and what it costs. You can also write to support@duedoor.com.

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