Booking software

Booking and appointment software, built for your slots.

Online slots, reminders and advance payments for any service business, built by DueDoor around your services, staff and rules. It is a custom build on the DueDoor platform, so you get your own booking flow rather than an off-the-shelf product with a fixed feature list.

Custom build

Built around your bookings, not bought off a shelf

Booking tools sold off the shelf fit the common case. Yours probably has a twist: a service that needs two people, a deposit only at weekends, a buffer after every booking. We build it to order on the DueDoor platform, so those rules are part of the system.

Shaped to you

What we build to your design

  • Your services, with their length, price and buffer time
  • The staff, rooms, bays or equipment each service needs
  • Deposit rules: full, part or none, by service or by day
  • Cancellation and reschedule windows
  • Packages, memberships and repeat bookings
The DueDoor platform

What every build starts with

  • Sign-in for your staff, with roles that decide who sees and changes what
  • Hosting on cloud servers we set up and look after, with your data encrypted and backed up every night
  • WhatsApp messages from your own number through the official WhatsApp Business API, plus email
  • Payment links through Razorpay, so customers pay by UPI, card or net banking
  • Reports with CSV downloads, and an admin panel for your settings
  • Works in any browser, with iOS and Android apps in your company name if you need them

Not a boxed product. There is no fixed feature list and no plan tier to fit into. You tell us how your business runs, we build that, and we keep changing it as you grow.

What we can build in

What your booking and appointment software can include

Pick the parts your business needs. Every booking, from every channel, lands in the same calendar.

Online booking page

A booking page on your website and a link for Instagram and Google, showing only the slots that are really free.

Booking on WhatsApp

Customers pick a service and a slot inside a WhatsApp chat on your official number.

Staff and resource calendars

Each stylist, doctor, trainer, bay or room has its own calendar, with working hours, breaks and leave.

Reminders

WhatsApp and email reminders before each booking, with a reply to confirm, cancel or move it.

Advance payments

A deposit or the full amount taken through Razorpay at booking, with refunds by your cancellation rules.

Front desk view

Today's bookings, walk-ins, no-shows and check-ins on one screen for your reception.

Reports

Bookings by service and staff, no-shows, deposits collected and repeat customers, with CSV downloads.

How it runs

From first tap to repeat visit

The path a booking takes in a typical build. We change the steps to fit your services.

  1. 01

    Pick

    The customer picks a service, a person and a free slot.

  2. 02

    Pay

    A deposit or the full amount is paid by UPI or card to hold the slot.

  3. 03

    Remind

    Reminders go out before the booking, with a one-tap confirm.

  4. 04

    Arrive

    The front desk checks the customer in and the service starts.

  5. 05

    Settle

    The balance is paid and the receipt goes out on WhatsApp.

  6. 06

    Return

    A rebooking nudge goes out when the next visit is due.

9:41
11:0014:3017:00
How we build it

How we build it with you

One team designs, builds, hosts and runs it. You talk to the same people from the first call to the day you add your next branch.

  1. 01

    Walk through your day

    We sit with your front desk and the people who take bookings and map how work moves today, through the registers, spreadsheets and WhatsApp groups it lives in now.

  2. 02

    Agree the screens

    You see the main screens as drawings before any code is written, and we change them until they match how you work.

  3. 03

    Build on the platform

    We build your modules on the DueDoor platform, so sign-in, roles, hosting, backups, WhatsApp and payments are there from day one.

  4. 04

    Bring your data in

    We move your current records in from Excel, CSV or the software you use today, and check the totals with you.

  5. 05

    Train and go live

    Your team learns on its own data. If it is safer, we go live with one branch first and add the rest after.

  6. 06

    Run it with you

    We host it, watch it and keep changing it as you grow: a new field, a new report, a new branch.

FAQ

Questions about custom booking and appointment software

Is this a ready-made booking app?

No. It is a custom build on the DueDoor platform, shaped around your services, staff and rules. You get your own booking flow under your brand, not a listing on a shared marketplace.

Can customers pay in advance?

Yes. We connect Razorpay, so customers pay a deposit or the full amount by UPI, card or net banking when they book. Refunds follow the cancellation rules you set.

Can customers book on WhatsApp?

Yes. On the official WhatsApp Business API, a customer can choose a service and a slot inside the chat, and the booking lands in the same calendar as web bookings.

Does it stop double bookings?

Yes. A slot is held the moment a customer picks it, and a service that needs both a person and a room only shows times when both are free.

Can it sync with Google Calendar?

Yes. Bookings can appear on each staff member's Google Calendar, so they see their day wherever they look.

Can we run more than one branch?

Yes. Each branch has its own staff, hours and services, and one owner view shows them all.

How long does a build take, and what does it cost?

It depends on the modules you pick, how many branches you run and the data we bring in. After a call we send a written scope and quote, so you know both before any work starts.

Tell us how your business runs

Book a call or message us on WhatsApp. We will listen to how you work today and tell you what we would build, how long it takes and what it costs. You can also write to support@duedoor.com.

What we buildSee all the industry software we build
Chat on WhatsApp