Cloud and servers
Cloud servers sized for your software, set up with a firewall, SSL and automatic deploys, and scaled as your traffic grows.
Cloud and servers
Cloud servers, set up and looked after.
Your software is only as reliable as the servers under it. We set up the cloud, databases, backups and monitoring, move you off your old host, and keep your email and domains in order, so you have one team to call when something is wrong.
Cloud and servers
What we set up and run
The servers and data your software runs on, set up properly and looked after.
Databases
Databases designed around your data, tuned for the queries your software runs, and open only to the software that needs them.
Security and backups
Encrypted connections, locked-down logins, security updates, and backups every night, kept away from the server they protect.
Monitoring
Uptime, disk, memory and error checks that raise an alert before your customers notice a problem.
Migrations
Sites, apps, databases and email moved to a new host, tested on the new server before the switch, without downtime.
Email and domains
Domains, DNS, business mailboxes and the SPF, DKIM and DMARC records that keep your email out of spam.
Looked after
What looked after means
Hosting is not a one-time setup. This is the routine we run on the servers we manage.
Every day
- Uptime checks on your sites and APIs
- Error, disk and memory alerts to our team
- Backups of databases and files every night
On a regular schedule
- Security updates for the operating system and software
- A test restore from backup, so we know the backups work
- SSL certificates renewed before they expire
- A review of server load, cost and anything to upgrade
Your accounts, your keys
The domain, the cloud account and every admin login can stay in your company's name. We work through our own named access, which you can remove at any time, and we write down how everything is set up, so another team could take over if you ever wanted that.
How we work
How we take over your hosting
Careful moves, with the old server kept until the new one has proved itself.
- Audit what you runSites, apps, databases, email, domains, and who holds each login.
- Plan the setupServer size, region, backups and monitoring, written down with the reasons.
- Build the new serverSet up, secured and tested with a copy of your data.
- Switch overDNS moves at a quiet hour, with the old server kept until everything checks out.
- Run itMonitoring, backups, updates and a person to call.
Who it is for
Who we host for
Businesses whose software, website or email cannot simply stop.
SaaS companies
Production hosting for your platform.
EdTech platforms
Servers that hold up at exam and admission time.
Hospitals
Patient software on locked-down servers with backups.
CA and accounting firms
Client files, email and domains in order.
Manufacturing units
ERP and plant software that must stay up.
Travel agencies
Booking sites that stay fast in peak season.
Integrations
What we keep connected
Connections we set up as part of the build. See every integration.
Business email with SPF, DKIM and DMARC set right.
Search Console
Site moves without losing search visibility.
Alerts to the right people.
Google Analytics
Traffic checks after every migration.
FAQ
Questions we get asked
Which cloud do you host on?
We choose a provider and region that fit your software, your users and your budget. If you prefer, everything can run inside a cloud account in your own name, and we manage it for you.
How often are backups taken?
Every night by default, kept separately from the server, and we test restores so the backups are known to work. Busy databases can be backed up more often.
Can you move our website and email without downtime?
In nearly every case, yes. We set up and test the new server first, shorten DNS timings before the switch, move at a quiet hour and keep the old host until everything checks out.
Why does our email land in spam?
Usually because the domain is missing SPF, DKIM or DMARC records, or one of them is wrong. We check and fix these records and test delivery to the large mailbox providers.
What happens if a server goes down?
Monitoring alerts our team, we find the cause and bring the service back, then tell you what happened and what we changed so it does not happen again.
Do you host software built by other teams?
Yes. We review it first, then host and monitor it in the same way.
How do we start?
Book a call or message us on WhatsApp with what you run today and where it is hosted.
One team to call about your servers
Book a call or message us on WhatsApp. Tell us what you run and where, and we will tell you what we would change first. You can also write to support@duedoor.com.