DoubleTick
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The short answer
These two are closer than most comparisons: both work on the WhatsApp Business Platform and both offer AI agents on chat and voice. The difference is what each is centred on.
Pick DoubleTick if
You run many WhatsApp numbers across branches or teams, you need CX governance such as SLA tracking and sentiment analysis, you want native mobile apps for your agents, or you already have a CRM such as Salesforce or Zoho and want WhatsApp synced into it.
Pick DueDoor if
You want the pipeline itself in the same workspace as WhatsApp and calls, you also run email outreach, you want to see which website visits turn into leads, and you want qualified leads sent back to Google Ads so bidding improves.
What DueDoor puts in one workspace
Useful context when you weigh DueDoor against DoubleTick.
DueDoorone lead record
WhatsApp API
Email outreach
Google Ads feedbackDueDoor plan finder
Tell us your volume and the channels you need. See which DueDoor plan fits and what it costs, then compare it with DoubleTick.
Your full report
Recommended plan
Plan prices: WhatsApp API ₹1,599 a month (₹1,299 a month quarterly, ₹999 a month yearly); AI Growth ₹29,999; AI Scale ₹49,999. Meta message charges are billed separately at Meta rates.
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Side-by-side comparison
DoubleTick cells come only from DoubleTick’s public pages, checked on 18 September 2026. “Not listed” means we could not find it there, so ask them if it matters to you.
| What you need | DueDoor | DoubleTick |
|---|---|---|
| Official WhatsApp Business API | Yes. Approved Meta Tech Provider (Cloud API, embedded signup) | Yes. Green tick and Facebook verification help listed |
| Team inbox | Yes. Pause the AI on any chat and reply yourself | Yes. Many numbers in one inbox; iOS and Android apps |
| Broadcasts | Yes, to opted-in lists, plus drip sequences | Yes. Multi-number campaigns with segments and analytics |
| No-code chatbot or flows | Visual automation builder across WhatsApp, email and calls | Yes. Bot Studio drag and drop builder with a flow debugger |
| AI agent trained on your content | Yes. Learns from your brochures, FAQs and PDFs; English and Hindi | Agent Studio; learns from your website, FAQ docs and past chats; in every plan |
| AI voice calling | Yes. Calls leads, saves recording, transcript, summary and outcome | Yes. AI agents across chat and voice; AI voice campaigns |
| CRM pipeline depth | Stages, owners, tasks, deal value, lead scoring, roles, audit log | Customer fields, notes, tags; 2-way sync with your CRM (Salesforce, Zoho) |
| Email outreach | Yes. Sequences, follow-ups, reply detection, warm-up | Not listed on their public pages |
| Website visitor analytics | Yes (Bunzo). No names unless a form is filled | Not listed on their public pages |
| Ad leads and qualified-lead signal to Google Ads | Meta and Google lead forms in; qualified leads back to Google Ads | Not listed on their public pages |
| Pricing model | From ₹999/month; AI plans from ₹29,999/month; Meta charges extra | Starter, Pro, Enterprise; no prices on the public page |
| Setup help | Done with you | Onboarding in 24 hours; account manager on Pro and Enterprise |
Where DoubleTick is strong
- Scale across numbers. The home page describes managing 500+ WhatsApp Business numbers from one dashboard, with multi-number broadcasts and a single inbox.
- CX governance and analytics. AI topic and sentiment analysis, SLA tracking, response-time metrics, conversation analytics and AI chat and call summaries.
- AI agents in every plan. Agent Studio agents learn from your website, FAQ documents and past chat transcripts, can call your internal APIs, and hand over between humans and agents over call and chat with context carried across.
- A capable bot builder. Bot Studio offers drag and drop flows, triggers and actions, a flow debugger and one-click deployment across accounts, with Salesforce, Zoho and Google Sheets actions.
- Mobile apps and security. iOS and Android apps, masking of sensitive customer information, and ISO 27001, GDPR and SOC 2 listed on the home page.
- Hands-on onboarding. Onboarding to automation in 24 hours, a shared account manager on Pro and a dedicated one on Enterprise.
Where DueDoor is different
The principle DueDoor is built on: the sales pipeline, not the inbox, is the centre of the system, and every channel writes to it.
The pipeline is built in
Leads from Meta and Google lead forms, website forms, WhatsApp and imports land in one WhatsApp CRM with stages, owners, tasks, deal value, duplicate-safe phone matching, AI lead scoring, roles and an audit log. DoubleTick’s pages focus on syncing with the CRM you already have; DueDoor suits teams that do not want a separate CRM.
AI calls from your own SIM
DueDoor’s AI voice agent calls new or listed leads, runs your script and saves the recording, transcript, summary and outcome on the lead, in English and Hindi. An optional calling device lets you dial from your own SIM and local mobile number.
Email outreach and visitor intelligence
Email sequences with automatic follow-ups, reply detection and inbox warm-up sit next to WhatsApp. Bunzo shows traffic sources, search queries where available, pages and scroll depth, and turns pop-up submissions into leads. It does not reveal names unless a visitor fills a form.
Qualified leads back to Google Ads
When a lead becomes qualified, for example after the WhatsApp AI agent or an AI call confirms budget and timeline, an automation can send it to Google Ads as an offline conversion, so bidding optimises on real leads rather than form fills. After a 30-minute demo, DueDoor sets this up with you.
Pricing
DoubleTick, as published on 18 September 2026
- Three plans: Starter, Pro and Enterprise. Prices are not shown on the public page; their FAQ points you to a demo.
- Per-conversation costs vary by country and are listed on a separate conversation-cost page.
- AI agents are included in every plan; extra AI usage draws from a wallet you can top up.
- Payment by card, UPI, net banking or bank transfer, with invoice billing on Enterprise.
DueDoor
The WhatsApp API plan is ₹1,599 a month, ₹1,299 a month on quarterly billing and ₹999 a month on yearly billing. AI automation plans are ₹29,999 and ₹49,999 a month, with custom Enterprise plans above that. AI calling is priced separately. Meta’s charges and calling usage are billed on top via a prepaid wallet, with a full refund within 15 days of payment (refund policy). See DueDoor pricing.
Meta has charged per delivered template since 1 July 2025, with utility templates free inside an open service window, per Meta’s pricing documentation.
Switching from DoubleTick
Our guide to moving a WhatsApp number covers the detail. With several numbers, move one first.
- Export contacts with opt-in status, tags and custom fields.
- List your templates. Meta duplicates approved, high-quality templates to the new account, but they can be re-checked or rejected, and the rest need fresh approval.
- Migrate each number. Turn off two-step verification, then use embedded signup; display name, quality rating and limits carry over.
- Rebuild bots and agents in the new workspace, with DueDoor’s help.
- Export chat history you need; the number moves, the old inbox does not.
Frequently asked questions
Is DueDoor a good DoubleTick alternative?
Both offer AI on chat and voice, so scope decides. DoubleTick is built for WhatsApp at scale across many numbers, with CX governance and CRM sync. DueDoor suits teams that want WhatsApp, AI calls, email, visitor tracking and a sales pipeline in one workspace.
Does DoubleTick publish its prices?
Not on its public pricing page as of 18 September 2026. The page shows Starter, Pro and Enterprise plans and points you to a demo. DueDoor publishes its plans: WhatsApp API from ₹999 a month and AI automation from ₹29,999 a month.
Do both products do AI voice calling?
Yes. DoubleTick lists AI agents across chat and voice and AI voice campaigns for lead qualification and meeting booking. DueDoor’s AI voice agent calls leads with your script and logs the outcome on the lead, with an optional device to dial from your own SIM.
Can I move my WhatsApp number from DoubleTick to DueDoor?
Usually yes. Meta supports migrating a business number to a different WhatsApp Business Account and keeps the display name, quality rating and messaging limits. Turn off two-step verification first and expect templates to be re-checked.
What does DueDoor’s refund policy cover?
You get a full refund if you request it within 15 days of payment. Meta’s WhatsApp charges and calling usage are billed separately through a prepaid wallet.
Sources
- DoubleTick: home page (checked on 18 September 2026)
- DoubleTick: pricing and FAQ (checked on 18 September 2026)
- DoubleTick: AI agents (checked on 18 September 2026)
- DoubleTick: Bot Studio (checked on 18 September 2026)
- DoubleTick: shared team inbox (checked on 18 September 2026)
- Meta: WhatsApp Business Platform pricing (checked on 18 September 2026)
- Meta: migrate a phone number to a different WABA (checked on 18 September 2026)
Compare both on your own leads
Book a 30-minute DueDoor demo and set our published plans beside DoubleTick’s quote.
